Statute

§ 1. General provisions

1. The Regulations are addressed to Consumers and define the rules for concluding a Distance Selling Agreement via the Metal4Home online store.
2. It also defines the rules for using the Store by both Consumers and Entrepreneurs, as well as the procedure for concluding Sales Agreements.

§ 2. Definitions

1. Consumer – a natural person making a purchase not directly related to business activity.
   Seller – Adjatech Metalworking Sp. z o. o., which is also the returns and complaints operator and the distributor of the Metal4Home brand, with its registered office at ul. Piotra Ściegiennego 139, 60-304 Poznań, NIP: 7792430210, REGON: 361226405, KRS: 0001009661.
   Client – anyone who makes purchases in the Store.
   Entrepreneur – a natural or legal person using the Store as part of their business activity.
   Store – online store available at www.metal4home.com.
   Contract concluded at a distance – a sales contract concluded without the physical presence of the parties, using means of distance communication.
   Statute – these Store regulations.
   Order – declaration of intent of the Customer aimed at concluding a Sales Agreement.
   Account – individual Customer profile in the Store.
   Registration form – a form enabling the creation of an Account.
   Order form – form for placing Orders.
   Basket – a tool for managing Orders in the Store.
   Sales Agreement – product sales agreement concluded between the Customer and the Seller.

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   § 3. Contact with the Store

   The seller and operator of returns and complaints is:

   Adjatech Metalworking Sp. z o. o.
   Piotra Ściegiennego Street 139
   60-304 Poznan

   E-mail: info@metal4home.com
   Phone: +48 531 541 040, +48 61 662 43 37
   Contact hours: 8:30–16:30 (working days).

   Warehouse address for returns (product returns and goods returned under the complaint procedure):

   Gnieźnieńska Street 26
   Janikowo near Poznań
   62-006 Kobylnica

§ 4. Technical requirements

To use the Store you need:

1. A device with Internet access,
2. Active email account,
3. Cookies are enabled.

§ 5. General information

1. The Seller is not liable for disruptions in the operation of the Store caused by force majeure or the actions of third parties.
2. Shopping in the Store is possible after creating an Account.
3. Product prices are given in Polish zloty, in gross amounts.
4. Delivery costs are added to the product price and are indicated when placing the order.
5. A VAT invoice or receipt is issued based on the details provided when placing the order.
6. Product photos are for illustrative purposes only and may differ slightly from the actual appearance of the goods.

§ 6. Creating an Account

1. To create an Account, please complete the Registration Form (Name, Surname, Email, Password).
2. Registration is free.
3. You can delete your account by contacting the Seller.

§ 7. Placing Orders

To place an Order, you must:

1. Log in to your Account,
2. Select a product and add it to your cart,
3. Confirm your order with the "Order and pay" button.

§ 8. Delivery and payment methods

1. Delivery: courier delivery, personal collection.
2. Payments: transfer, cash on delivery, electronic payments, payment card.

§ 9. Execution of the sales contract

1. The Sales Agreement is concluded after placing the Order.
2. The Seller confirms the Order by e-mail.
3. Payment must be made within 7 days of concluding the Sales Agreement.
4. Delivery of goods is carried out in accordance with the selected delivery date and method.
5. Delivery costs are specified in the Store.

§ 10. Right of withdrawal

1. The consumer has the right to withdraw from the Sales Agreement within 14 days without giving any reason.
2. The return of products is at the Consumer's expense.
3. In the event of withdrawal from the contract, the Seller will refund the order costs within 14 days.

§ 11. Complaints

1. The Seller undertakes to deliver products free from defects.
2. In the event of defective goods, the Customer may submit a complaint by e-mail or in writing.
3. The seller will consider the complaint within 14 days.